Monoova co-founder Christian Wigstrom is stepping down after nine and a half years, with incoming CEO Bianca Bates taking over the Australian payments firm on 1 July 2026.

During his tenure, Wigstrom oversaw the company’s evolution from Moneytech Payments into an account-to-account payment services provider.

The firm states it has processed close to US$200 billion in payments since he joined.

Monoova currently transacts with more than 10% of all Australians, according to the company.

Its client base spans multiple sectors, ranging from fintech Hnry to listed businesses such as Carsales.

Bates joins the company with more than 25 years of experience in payments, fintech, and financial services. She is currently the Chief Customer Officer at ASX-listed firm Smartgroup.

Prior to her current role, Bates spent 10 years at Cuscal.

Her positions there included Deputy CEO and Chief Client Officer, with experience spanning regulatory and risk management roles in executive positions.

Monoova Chair Robert Bell will step in as interim CEO until Bates formally commences her role.

Wigstrom will continue to advise Bell and support the company through the transition phase.

Featured image credit: Edited by Fintech News Australia, based on image by alisaa via Magnific